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Manager, Health, Wellness & Clinical Services

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Job Industry Insurance
EMPLOYMENT TYPES Full Time
SALARY 45k-55k
LOCATION Hong Kong
Date posted 2020-12-01
Job Ref. ICN20201201C

Job Responsibilities:

• Develop, coordinate, manage, and maintain wellbeing program to reduce health risk, medical costs and encourage healthy lifestyles in our group and individual customers

• Work with our existing vendor to manage, and maintain our claims case management capabilities and develop a plan and timeline to insource these capabilities

• Implement, manage and deliver worksite wellbeing related activities on high risk targeted topics for both individual and group customers

• Provide advice and guidance to our claims team in the process of adjudicating claims

• Provide advice and guidance to our customer proposition team as they develop products and services

• Manage and track the performance of implemented programs

• Keep abreast of current wellness and wellbeing initiatives and develop a network of resources

• Explore ideas and opportunities to personalize the program to increase participation

• Handle special projects as assigned

 

Job Requirements:

• Qualified Registered Nurse with 5 years and above in a health related field

• Health and Wellness experience preferred

• A visionary and strategic leader, with strong critical thinking and conceptual skill

• Strong interpersonal, communication and customer service skills

• Ability to motivate others and develop relationships across all levels of the Company, as well as externally

• Ability to work both independently and as a part of a team with enthusiasm, initiative and creativity

• Ability to interpret data and translate findings into business opportunities

• Excellent communication skills in both written and spoken English and Chinese

• Excellent Microsoft Office skills including Word, PowerPoint, Publisher and Excel

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